Terms and Conditions + Privacy Policy

Terms and Conditions

Five Stars Builders USA

Welcome to Five Stars Builders USA. By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. Use of Website

This website provides information about our services and allows users to submit appointment requests, request quotes, reschedule or cancel appointments, and receive promotional or transactional information related to our services.

You agree to use this website only for lawful purposes and not for any illegal or unauthorized activity.

2. Information Accuracy

While we strive to provide accurate and up-to-date information, we do not warrant that the content on this website is complete, accurate, or error-free. Five Stars Builders USA reserves the right to modify or update any information at any time without prior notice.

3. Scheduling Services

When you submit a request for an appointment, you consent to our team contacting you via phone, email, or SMS to confirm, reschedule, or follow up on your request.

4. Communications

By providing your contact information, you consent to receive emails, phone calls, and text messages from us related to your requested services, appointments, contracts, or promotional offers.

5. Intellectual Property

All content on this website, including logos, text, graphics, and images, is the property of Five Stars Builders USA and protected under applicable copyright and trademark laws. You may not copy, reproduce, or distribute any content without our written permission.

6. Limitation of Liability

Five Stars Builders USA is not liable for any damages arising from your use of this website or reliance on its content. This includes, but is not limited to, direct, indirect, incidental, or consequential damages.

7. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of California.

8. Contact Us

For any questions regarding these Terms, please contact us at: office at fivestarsbuildersusa dot com

Privacy Policy

Five Stars Builders USA

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website.

1. Information We Collect

When you use our website, we may collect the following information:

Name

Address

Phone number

Email address

Information related to your appointment requests or service inquiries

2. How We Use Your Information

We collect and use your information for the following purposes:

To schedule, confirm, reschedule, or cancel in-home appointments

To send transactional communications (quotes, contracts, invoices, appointment reminders, etc.)

To provide customer service and support

To send occasional promotional offers related to our services

3. Data Sharing

We do not sell, rent, or share your personal information with third parties. Your information is only used internally by authorized staff for business purposes.

4. Data Security

We take reasonable precautions to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Cookies and Tracking

We may use cookies or basic tracking technologies to improve user experience on our website. You may adjust your browser settings to refuse cookies if you prefer.

6. Your Rights (California Residents)

Under the California Consumer Privacy Act (CCPA), you have the right to:

Know what personal information we collect

Request deletion of your personal information

Opt-out of sale of personal information (note: we do not sell your data)

To exercise any of these rights, please contact us at: office at fivestarsbuildersusa dot com

7. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a new effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: office at fivestarsbuildersusa dot com